Article
CSR Practice

La RSE : mentir donne de si bons résultats

Date: 2014
Author: Dagenais Bernard
Contributor: eb™ Research Team

Having analysed dozens of examples of the commitment of international and Canadian businesses in the area of social responsibility, we arrive at the following observations: (1) CSR policies are all too often merely a matter of lip service; (2) they do not involve any obligation to apply concrete measures; (3) they may be contradicted by practices that are contrary to the policy; (4) they are profitable because public belief is more strongly influenced by the expression of generosity than by the fact of the lies surrounding them. As a result, businesses do not hesitate to project the image of a responsible enterprise while engaging in reprehensible practices, because in general public opinion does not cast blame upon them for doing so. The example of the Pinocchio Awards in France is a reflection of this.