The Role of Digitalization in Public Administration of The Republic of Azerbaijan

The rapid development of digital technologies opens up new paths for high progress. Now the world is entering the "Fourth Industrial Revolution". And this means the widespread use of artificial intelligence, automation of production, robotization, the introduction of digital technologies in all sectors of the economy. In general, the new industrial revolution leads to the use of the newest, different and more affordable technological infrastructure in all areas related to digitalization. As a result, developed states are developing programs for faster integration of the digitalization process into social and economic life, which forms competition between them. Large powers process large amounts of data through competitive high technologies. People are also using these digital technologies more and more every day. The emerging favorable environment is shaping the modern market for technology giants. Currently, mobile phone production is growing rapidly, cloud and other storage technologies are being created, and all this is becoming a part of our lives. Of course, digitalization and technological innovations have a positive impact on the economy, industry and other spheres of each state separately. In particular, it is closely related to the digitalization of the economy, the construction of a sustainable and safe infrastructure. Undoubtedly, large-scale reforms in the socio-economic sphere, including in the field of Public Administration are constantly being carried out in Azerbaijan, innovative projects, e-services are being improved, and the transition to digitalized services in all areas is coming to the fore. The formation of “e-Government” is considered one of the factors that have further improved the development trend of countries in recent years. This creates conditions for provision of information and e-services to all citizens, legal entities and individuals, foreign citizens and stateless persons living in the territory of the Republic of Azerbaijan by government agencies using modern information technologies. The main purpose of the created opportunities is to reduce the “distance” between civil servants and citizens in the provision of social services, as well as to simplify and transparent these relations. The widespread use of electronic services by state bodies, increasing their number and quality, increasing the satisfaction of citizens with services are the means to achieve this goal. "E-Government" serves to provide a qualitatively new form of services provided to citizens of the country, using the possibilities of virtual space, modern technologies, the high level of informatization in state bodies.