Article
Business Practices

Bibliometric Analysis of Studies on Presenteeism and Job Satisfaction (Web of Science and Scopus)

Date: 07/07/2023
Author: Kadriye KUBAT, Çağla Aslı GÜLDURAN, Arzu AKDENİZ
Contributor: eb™ Research Team

Presenteeism emerges as a negative organizational phenomenon that causes hidden financial losses for businesses. Even absenteeism, which appears to be its opposite, causes fewer financial losses in businesses than presenteeism. This has been proven by quantitative studies in the international literature (Johns, 2010). Especially in today's world where financial crises are experienced, the importance of increasing the tendency toward the subject in terms of macroeconomics is very high. Presenteeism can be briefly expressed as going to work while sick. As an important sub-sector in the service sector, the awareness of the employees and managers in the hotel enterprises on the subject will carry the macroeconomic effects of the tourism sector in a positive direction. In terms of businesses, motivation and job satisfaction are very important concepts in organizational structures with Neo-Classical Management approaches since 1945. It is the level of satisfaction of employees within a successful social system that increases business efficiency. Presenteeism is a negative organizational behavior that leads to financial losses for businesses. The individual who accepts to continue to work in case of illness due to voluntary or compulsory reasons creates hidden costs for the business. The causes and consequences of this situation change on the axis of culture as well as on the basis of voluntariness and necessity. It is important to determine the causes and consequences of the behavior in order to prevent cost losses. The aim of this research is to provide information about these two concepts by scanning the literature in the fields of presenteeism and job satisfaction and to reach findings that will guide future studies. The data were analyzed using the Vosviewer program.