Operational and Financial Comparison of the World's Top 10 Business Airports With The Entropy Based TOPSIS Method

The talented sector, which is one of the most effective and dynamic sectors of our age, contributes to the growth, employment resources and development of its countries. For this reason, while contributing to parts of the economies of countries, it also aims to grow the sectors of travelers. The active use and high performance of airports built in almost every city of the countries both provide added value and affect the passenger potential who plan to travel to that airport. It is aimed to determine the airport with the highest performance by putting these criteria in order with the TOPSIS method, after various operational and financial criteria of the 10 busiest airports in the world, which are the subject of our study, are weighted with the ENTROPI method, which is one of the Multi-Criteria Decision-Making Techniques. Airports obtained in the study were selected based on ACI 2021 passenger data. In this context; Hartsfield-Jackson Atlanta International Airport, Beijing Capital International Airport, Los Angeles International Airport, Dubai International Airport, Tokyo Haneda International Airport, Chicago O'Hare International Airport, London Heathrow International Airport, Shanghai Pudong International Airport, Hong Kong International Airport, Sydney Kingsford Smith International Airport consists of 10 airports in total. Criteria to be used in the performance evaluation analysis of these airports (current ratio, liquid ratio, asset turnover, receivables turnover, equity turnover, financial leverage ratio, total debt/equity, tangible assets/equity, net profit margin, return on equity ratio, customer satisfaction, number of personnel, distance from the airport to the city, airport size and delay rates) were determined from the studies in the literature. Hartsfield-Jackson Atlanta International Airport is in the first place, while Shanghai Pudong International Airport is in the last place in the analysis results obtained with the averages of the data between 2016-2021 of the financial and operational criteria included in the analysis in the study.