Article
Education and Training

LITERATURE REVIEW OF CONTEMPORARY PERSPECTIVES ON MANAGEMENT OF BUSINESS FOR SMEs IN THE DIGITAL ERA

Date: 07/11/2023
Author: Gibson Muridzi, Shepherd Dhliwayo
Contributor: eb™ Research Team

Current research lacks in-depth insights into the digital transformation management of business processes in Small and Medium sized enterprises. The aim of this article is to develop a framework for digital business management for Small and Medium sized enterprises in emerging economies. A systematic literature review approach was used. 153 articles were shortlisted, and 33 articles were finalized which formed the sample for this study. Results shows that Small and Medium Enterprises in lacks the understanding of the importance of developing new business models or adopting already tested business models well aligned with the demands of the digital era. This study inspires managers to embrace change, to develop new competencies needed in order to guide their organizations into the uncertain future of the digital age.