A Comparative Analysis of the Adoption of SMS, NFC and QR-Based Mobile Payment Systems

The rapid growth of mobile technology among the world’s population has led many companies to attempt to exploit mobile devices as an additional sales tool. This study compares the factors that determine consumer acceptance of Short Message Service (SMS), Near Field Communication (NFC) and Quick Response (QR) mobile payment systems. The model used in our research applies the classic variables of the Technology Acceptance Model (TAM), as well as that of perceived security, a model derived from the review of the major relevant recent literature. The results achieved in this study demonstrate that there are differences in the factors that determine the acceptance of each of the systems, as well as the level of the intention to use.