Customer Satisfaction And Enterprise Performance: A Studyfrom The Electronics And Communication
The aim of this paper is to identify whether customer satisfaction measured by means of mystery shopping in selected retail companies in the electronics and communication equipment industry and their Read More »
Application Of Total Management Of Quality In The Macedonian Hotel Industry
In this paper, we have presented the results from the research in relation to the approach toward the total management of quality in the Macedonian hotel industry. It was analyzed through the four Read More »
Author: Elizabeta MITREVA
Contributor: Julijana SAZDOVA, Hristijan GJORSHEVSKI eb™ Research Team
The Model Of Innovation Development Metasystem
Different fields of science from philosophy and institutional theory to theories of management, technological development and economics explore innovative transformations – mainly in terms of Read More »
Author: Louise BATUKOVA
Contributor: Naira BAGDASARYAN, Galina BELYAKOVA, Olga VLADIMIROVA, Sergey BELYAKOV eb™ Research Team
Intelligent Tool To Prevent Economic Crisis – Fractals. A Possible Solution To Assess The
The research identifies and presents the existence and connections between financial decision, financial performance and fractals patterns. A fractal appears as a geometric object that repeats itself Read More »
Diagnostics Of The Stability States Of Enterprises And The Limits Of Their Tolerance
The concept of sustainable development has become the basis for the study of trends in enterprise development in terms of economic, environmental and social components with the focus on achieving Read More »
Author: Alla KASYCH
Contributor: Marek VOCHOZKA, Yaroslava YAKOVENKO eb™ Research Team
