In last few decades, service quality has received a great attention from both academic and practitioners. Despite the existing literature on service quality, fewer studies have been conducted on
Trafficking in human beings is one of the biggest problems of today, and it is noted that it is the third in the ranking of global problems, immediately after the trade of illegal drugs and arms
Smart city concept has gained importance in urban development literature and there have been many initiatives and projects around the world implementing the smart city concepts. There is a need for
The degree of differentiation of the BSR countries is enormous when it comes to the degree of development of the national economy. This is due to the fact that after the Second World War the Baltic
Cost management is one of the most important processes in a company. Company managers try to adopt such a strategy that will lead to an optimization of the level of costs. This is a difficult task as
