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  • 2018

    Consumer Response to Innovations: The Differential Effects of Focused and Defocused Attention on Perceived Novelty, Usefulness and Symbolism

    Focused and defocused attention has been shown to foster novel product ideas (Ansburg and Hill 2003; Friedman, Fishbach, Förster and Werth, 2003; Nijstad, De Dreu, Rietzschel and Baas 2010) but how

    2018  •   New Products and Services  
  • 2018

    Explaining the Attraction Effect: An Ambiguity-Attention-Applicability Framework

    The attraction effect describes a phenomenon where the addition of a third option (i.e., a decoy) to a set containing two alternatives (target and competitor) enhances the choice of the alternative

    2018  •   Competitiveness  
  • 2018

    “Once? No. Twenty times? Sure!” Uncertainty and precommitment in Social Dilemmas

    In many real-world social dilemmas, interdependent actors must decide whether to invest in preventive measures against uncertain losses. For example, when consumers decide whether to get the flu shot

    2018  •   Special Interests  
  • 2018

    Alternative “Facts”: The Effects of Narrative Processing on the Acceptance of Factual Information

    Recent research in persuasion has distinguished between “narrative” processing, evoked by stories, and “analytical” processing, evoked by facts (Escalas 2007). In practice, consumers often

    2018  •   Marketing Messaging  
  • 2018

    If No One Saw It on Instagram, Was It Any Good? Examining Received Attention as a Social Benefit of Experiential Consumption

    Consumers frequently share experiences online for self-presentation purposes (Schau and Gilly 2003). Social benefits of such sharing are realized when others provide explicit feedback (likes and

    2018  •   Customer Satisfaction  
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