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  • 2013

    Is Variety the Spice of Love?

    Relationship partners do many things together. They eat dinner, watch television, discuss their days, and potentially even take art classes or travel. Different couples, however, vary in the variety

    2013  •   Personal Choice  
  • 2013

    Power and Brand Compatibility in Close Relationships: A Dyadic Investigation

    Although consumers often evaluate, purchase, and consume brands in the presence of others, relatively little is known about the role that brand preferences play in close relationships. To fill this

    2013  •   Culture and Lifestyle  
  • 2013

    The Rewarding Nature of Matchmaking

    At some point, most people have made matches between others, from grabbing and introducing two strangers at a party to brokering romantic connections; even if not matchmakers themselves, many people

    2013  •   Social Impact  
  • 2013

    How do Friends and Strangers Interpret Shared Experiences? Synchrony as Relationship-Bolstering or Experience-Heightening

    People spend the vast majority of their waking time interacting with others, whether casual acquaintances or intimate partners (Kahneman et al. 2004; Leary et al. 1994). We intentionally spend time

    2013  •   Social Impact  
  • 2013

    Acknowledging Consumer Gratitude: Leveraging the Voice of the Consumer to Increase Loyalty

    When consumers’ purchase experiences end in dissatisfaction, complaints are often triggered and most customer-oriented firms invest heavily in recovery with hopes of addressing their complaints and

    2013  •   Customer Satisfaction  
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