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  • 2013

    Can’t See the Forest For the Trees: Increased Local Processing in Mass Customization Systems

    Consumers never before had the opportunity to customize such a wide variety of products. An increasing number of companies are offering web-based services that allow customers to design their own

    2013  •   New Products and Services  
  • 2013

    Facial Expression Intelligence Scale (FEIS): Recognizing and Interpreting Facial Expressions and Implications for Consumer Behavior

    Faces provide insights into the traits and characters of individuals. For example, attractive individuals are often perceived (or stereotyped) as having more positive personality traits and

    2013  •   Marketing Messaging  
  • 2013

    The Effects of Ambient Light on Choices between Virtues and Vices

    In most retail contexts, managers usually have flexibility in controlling the ambient light intensity. Hence, not surprisingly, stores and restaurants vary greatly in terms of ambient light intensity

    2013  •   Ethical Lifestyle  
  • 2013

    When More Than One Negative Emotion is Elicited: How Suppressing or Expressing One Allows the Other to Raise its Ugly Head

    An ad from an award-winning campaign for the World Wildlife Fund shows penguins rummaging through trash with the tagline “The future is man-made.” It suggests how, in the absence of human

    2013  •   Awareness  
  • 2013

    Colour Me Morally: White and Black Products Influence Prosocial Behaviours

    Television and movie characters who wear white clothes are the “good guys” and those who wear black ones are the “bad guys”. In the English language, “black-hearted” means wicked and

    2013  •   Culture and Lifestyle  
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