Shareholder Value
Perceived Quality And Firm Risk: Does The Analyst Translate?
Customers’ perceptions of quality are a leading indicator of firm success and risk. Therefore, the question arises concerning how customer-based perceptions of quality are channeled to financial Read More »
Sentiment, Customer Satisfaction And Stock Returns: Higher Performance During Pessimistic Periods
Motivated by a lack of understanding for how investors’ emotional states affect their perceptions and valuations of customer satisfaction, this study employs a direct sentiment index to examine Read More »
Antecedents And Consequences Of Perceived Investment Value
To gain a more comprehensive view to non-institutional investment behavior, this study develops and tests a set of hypotheses linking self-congruence, risk profile and investment experience with Read More »
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