Employee Satisfaction

Article

Experiential Value Dimensions, Perceived Value And Loyalty In The Hospitality Sector

Relying on an experiential approach, this paper looks for causal relations between experiential value dimensions (functional, social, emotional and altruistic), overall perceived value and loyalty. A Read More »

Date: 06/03/2014
Author: Martina G. Gallarza, Giacomo Del Chiappa, Francisco Arteaga
Contributor: eb™ Research Team
Article

Brand Identity Management Effects On Employees’ Attitudes And Behaviours

It is widely recognised that employees play a crucial role in services brand management. To date, empirical studies testing the relevance of brand identity management from the employees’ Read More »

Date: 06/03/2014
Author: Isabel Buil Carrasco, Leslie De Chernatony, Eva Martínez
Contributor: eb™ Research Team
Article

The Negative Consequences Of Empowering Consumers And Employees

Gone are the days of managers acting as sole decision-makers in strategic choices. Increasingly, managers “outsource” some decisions – from creating advertisements to deciding on mission Read More »

Date: 2013
Author: Tami Kim, Leslie K. John, Michael I. Norton, Todd Rogers
Contributor: eb™ Research Team
Article

EMPLOYEE ENGAGEMENT CHALLENGES IN A COMPLEX BUSINESS ENVIRONMENT: INDIAN AIRPORT PERSPECTIVES

Purpose: In the contemporary business landscape, airports stand as bustling hubs requiring robust employee engagement for operational efficiency and overall success. This study aims to dissect the Read More »

Date: 07/01/2024
Author: Sawmya Shanmuganathan, LRK Krishnan
Contributor: eb™ Research Team
Article

The Role Of Team Building Training On Team Cohesiveness And Organizational Commitment In An

Team building training is one form of organizational intervention in managing team performance among its members. Good team-building training is marked by the achievement of an organization in Read More »

Date: Oct 2019
Author: Suharnomo  SUHARNOMO
Contributor: Priyotomo  PRIYOTOMO, Retno SETYOWATI eb™ Research Team
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