Supply Chain Management

Article

TRANSFORMING AFTER-SALES SERVICE TO THE CUSTOMER SUPPORT SYSTEM (CSS): THE CONTINGENCY THEORY

Since the concept of "supply chain management" has been raised in the 19th century, many of the related discussion mainly focus on the manufacturing-based industry. In 1988, Vandermerwe and Rada Read More »

Date: 2011
Author: Sonia M. Lo
Contributor: eb™ Research Team
Article

Institutional Recipe For Resource Coordination In Projects

To ensure on-time and on-quality delivery of products and services, the resource integrating process within/across organizations, and the ability to manage changes and tensions are crucial. Starting Read More »

Date: 12/02/2019
Author: Jingjing Liu, Michael Kleinaltenkamp
Contributor: eb™ Research Team
Article

Strategic Direction Of Information Technology On Sustainable Supply Chain Practices: Exploratory

A growing body of research emphasises sustainable supply chain management (SSCM) in contrary with limited studies exploring role of information technology (IT) in sustainable supply chain activities. Read More »

Date: 12/28/2021
Author: Jasber Kaur, Azwani Azmi, Rogayah Abdul Majid
Contributor: eb™ Research Team
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