Customer Service
Attenuating Endowment Effect With Venmo: Online Payment Systems Make It A Pleasure To Pay
People typically demand more to relinquish a good they own than they would be willing to pay to acquire the good. This phenomenon is known as the endowment effect (Kahneman, Knetsch, and Thaler, Read More »
Is Warm Always Trusting? The Effect Of Seasonality On Trustworthiness
Sensory marketing has shown that non-conscious triggers and sensory experiences influence consumers’ perceptions, judgments, and behaviors (Krishna 2012). The current work focuses on temperature Read More »
Author: Margaret G. Meloy, Simon J. Blanchard, Gretchen R. Wilroy
Contributor: eb™ Research Team
Dehumanization: Coping With Embarrassment In Consumer Purchases
Consumers often find themselves in encounters with service providers that can spark feelings of embarrassment. For example, they may need to speak to a pharmacist or a doctor about an embarrassing Read More »
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Round It Up: Preference Exists For Rounded Totals (PERT)
In recent years, charitable giving has stagnated. In the US, on average individuals only donate about 2% of their annual disposable income, a level of contribution that has remained fairly constant Read More »
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A 3D Morphable Model Of Craniofacial Shape And Texture Variation
We present a fully automatic pipeline to train 3D Morphable Models (3DMMs), with contributions in pose normalisation, dense correspondence using both shape and texture information, and high quality, Read More »
Author: Hang Dai, Nick Pears, William Smith, Christian Duncan
Contributor: eb™ Research Team
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