CSR Practice

Article

AN INTERNAL STAKEHOLDER APPROACH TO THE EVALUATION OF ETHICAL BEHAVIOUR IN A SOCIAL ENTERPRISE

Purpose This study aims to comprehend the meanings of ethical behaviour and the organisational implications for ethics institutionalisation (EI) in a social enterprise hotel. Despite widespread Read More »

Date: 03/18/2024
Author: Janice A. C. Lalu
Contributor: eb™ Research Team
Article

A Data-Driven Approach For Enhancing Customer Loyalty Through Strategic Business Innovations And

Background: Customer trust and loyalty are critical in today’s competitive business environment. Integrating technology, sustainability, and omnichannel approaches has been recognised as a key Read More »

Date: 06/05/2025
Author: Venkataramana Karri, Polamarasetty Nooka Appa Rao, Gopal Krishna Sanapala, V Vijaya Kumar, Venkata Naga Siva Kumar Challa
Contributor: eb™ Research Team
Article

Yes, “Touch” Matters: The Impact Of Touch On Consumer Creativity

In many product categories, consumers are integrally engaged in design of a product in order to customize it to their own needs. In such cases, the level of creativity displayed by a consumer may Read More »

Date: 2013
Author: Heeryung Kim, H. Shanker Krishnan
Contributor: eb™ Research Team
Article

Leveraging Consumer Behavior Insights For Strategic Advantage In The Airline Industry: A

In the rapidly evolving airline industry, characterized by intense competition and shifting consumer expectations, understanding and predicting consumer behavior has emerged as a strategic Read More »

Date: 2024
Author: SeyyedAbdolHojjat MoghadasNian, Narges Javideh
Contributor: eb™ Research Team
Article

This Is Important (But Don’t Tell Me That): The Backfire Effect Of Emphasizing Goal Importance

Conventional wisdom and prior research suggest that when goals are more important, people will strive harder to reach them and increase self-control efforts (Trope and Fishbach 2000). However, might Read More »

Date: 2013
Author: Kelly Haws, Scott W. Davis
Contributor: eb™ Research Team
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