Marketing

Article

Controllable Antecedents To Boosting Word-of-Mouth On Social Media: Empirical Evidence From Twitter

This paper examines the burst of word-of-mouth on social media(i.e., ewoM), focusing on the marketing stimuli that are controllable by marketers. Through analysis of textbased user-generated contents Read More »

Date: 06/03/2014
Author: Cheng Wang, Qin Zhang
Contributor: eb™ Research Team
Article

An Investigation Of How Managers’ Mental Models Of Business-Consumer Interaction Influence The

The paper empirically illustrates how mental models influence how managers implement social media in their businesses. we posit that managers’ use of social media is constrained by four mental Read More »

Date: 06/03/2014
Author: Pernille Rydén, Torsten Ringberg, Ricky Wilke
Contributor: eb™ Research Team
Article

Time Pressure And Time Planning In Explaining Advertising Avoidance Behavior

In this study two factors, central to time allocation theory, are identified as relevant to an understanding of television advertising avoidance behaviour: time pressure and time planning. Drawing Read More »

Date: 06/03/2014
Author: Jose I. Rojas-Mendez, Gary Davies
Contributor: eb™ Research Team
Article

Analyzing Industrial Services From A Customer Perspective

Service-led growth is a popular but rarely reached objective among industrial companies. However, current research analyses this important strategy mainly from a supplier perspective. Instead, we Read More »

Date: 06/03/2014
Author: Richard Wonner, Jens Hogreve
Contributor: eb™ Research Team
Article

Inspire To Delight: The Effects Of Customer Inspiration On Consumers’ Purchase Decisions

In an affluent consumer society characterized by an abundance of products and information customers with high demands seek new inspiration and individual solutions. However customer inspiration (CI) Read More »

Date: 06/03/2014
Author: Thilo Pfrang, Thomas Rudolph, Tim Böttger
Contributor: eb™ Research Team
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