Consumer Protection

Article

Seeing Brands Through Rose-Colored Lenses: When Fear Of Being Taken Advantage Of Leads To Increased

People often face issues and domains that they do not understand. As such, people are often dependent on experts to manage complex issues (Deci and Ryan 1985; Iyengar and Lepper 2000). In the context Read More »

Date: 2018
Author: Steven Shepherd, Gavan J. Fitzsimons
Contributor: eb™ Research Team
Article

Trust, But Verify: A Multi-level Examination Of Online Reviews And Persuasion Knowledge

Stories of companies (and pranksters) manipulating online reviews are abound in the news. These actions potentially affect consumer trust not only at the review-level, but also their perceptions of Read More »

Date: 2018
Author: Martin A. Pyle, Andrew Smith, Yanina Chevtchouk
Contributor: eb™ Research Team
Article

When Novices Have More Influence Than Experts: Empirical Evidence From Online Peer Reviews

Over the past decade, online peer review platforms have played a major role in shaping consumer choice. Eliciting and displaying online reviews has become a priority for many firms as part of their Read More »

Date: 2018
Author: Peter Nguyen, Xin (Shane) Wang, Xi Li
Contributor: eb™ Research Team
Article

Doing Worse But Feeling Better: Consequences Of Collective Choice

Consumer decisions are often made together with other people (Davis 1976). Nonetheless, marketing scholars typically investigate consumers as independent individuals who chose alone, leaving joint Read More »

Date: 2018
Author: Elena Reutskaja, Nuno Jose Lopes
Contributor: eb™ Research Team
Article

Antecedents And Consequences Of Consumer Hope For The Brand Of Hydroderm With The Moderating Role

With the expansion of different brands in similar classes of products and the close competition of brand owners in attracting and retaining more customers, the production of ethical brands that are Read More »

Date: 07/18/2022
Author: Abbas Ali Rastgar , Ghazale Taheri, Hooshmand Bagheri Garbollagh, Omid Solati Nejad
Contributor: eb™ Research Team
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